Highly Trained Restoration Specialists

At SERVPRO of Newport & Bristol Counties, we pride ourselves on our highly trained staff in property damage restoration. Our team of professionals undergoes regular training to stay up-to-date with the latest industry certifications and IICRC standards. We offer a comprehensive training program that includes IICRC Training and Certification, Employee Certification Training, Initial Franchise Training, e-Learnings, and Continuing Education Classes.

IICRC sets the standards for the cleaning and restoration industries, and our professionals are well-versed in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. We provide our employees with access to web-based training through e-Learnings and Continuing Education Classes, which are designed to improve their knowledge of emergency mitigation.

Our team of professionals is equipped with the skills and knowledge to handle any type of property damage restoration, from water and fire damage to mold remediation and carpet cleaning. We are proud to be a part of the SERVPRO Team Luzzi franchise network that includes 15 other franchises in New England, New York & New Jersey. Our franchise network ensures that we can provide our customers with the highest quality service possible, with access to the latest technology and equipment.

At SERVPRO of Newport & Bristol Counties, we are committed to providing our customers with fast and efficient restoration services. With our highly trained staff and access to state-of-the-art equipment, we are confident that we can restore your property to pre-damage conditions.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Newport & Bristol Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)